Frequently Asked Questions
Scroll to the bottom to find links to products and hair care Joyfully Curly® recommends.
Q: How should I prepare for my appointment?
A: You should make sure your hair is ‘curly girl compliant’ before you come in for your first appointment. Discontinue use of any silicone or sulfate hair products, and anything that contains oils at least 2 weeks prior to the appointment to make sure your hair is in good shape for the cut. ** Joy recommends the Deva Curl (original label) and Curly World product lines. Make sure your hair is air dried in its natural wave pattern the day of the appointment. It’s also HIGHLY recommended that you read Curly Girl by Lorraine Massey to become familiar with the basic curly hair philosophy and process.
**Please discontinue use of shea moisturizing products. They tend to build up and sit on the top of hair and make getting the true curly cut difficult.
Q: Help! I’ve been following the curly hair process, but my hair still feels like it has build up?
A: Baking Soda Cleanse. Silicones and heavy oils can really stick around! Even when you’re careful, products that contain silicone or other buildup chemicals can find their way into your hair. Sunscreen, bug spray, and body lotions can all get absorbed by your hair and cause problems. Or maybe you couldn’t resist trying the newest ‘miracle’ curl product and now have a sticky, gooey mess that just won’t rinse out. The Deva cleansers work great for normal day to day cleansing, but if you need a deep clean, follow this easy remedy:
Combine 1 Tbsp. baking soda and 1 cup water (just hot enough to dissolve the baking soda) Stir to combine. Spray, pour or squeeze over your dry curls until saturated. Don’t be alarmed if you hear a hissing or sizzling noise, this is the just the sound of the baking soda neutralizing the build up. Allow to sit 3-4 minutes then rinse out well and follow with normal product routine. You may need to repeat this process if the build up is really heavy.
Q: How do I tell when my hair is hydrated?
A: Start by removing all old products with the baking soda cleanse..make sure the baking soda is fresh and you may need to repeat depending on the type of coating build up. Curls that have been cleansed without soap & only water soluble products should:
- Be mostly tangle free and relatively smooth when soaked with water BEFORE any cleanser or conditioner is applied. In other words, you can run your fingers from your scalp gently to the ends with very little resistance.
- Should get smoother, softer, and "squish" as your products are applied indicating hydration is being achieved.
- Should never need a comb or brush- just gentle fingers.
- Are naturally well defined when wet.
Q: How long does it take to get an appointment?
Approximately two weeks for weekday appointments, Tuesday - Friday. If a Saturday appointment the wait is closer to 6 weeks. Joy has more flexibility for weekdays, between the hours of 11a-4:30p.
Q: What can I expect at my first appointment?
A: Joy will initially consult with you and examine your curls. She’ll listen to your specific curl concerns and what kind of cut you’re looking for. After the consultation, Joy will cut your hair while dry, shaping and sculpting your curls so they fall with your natural pattern. After the cut, your hair will be cleansed, conditioned, and styled using the Deva product line. Joy will then dry your hair using a bonnet or diffuser and then do a quick check of the final cut to make any last adjustments. You’ll leave your appointment with fully styled, gorgeous curls!
Q: How do I become an Established Client?
A: To become an Established Client you must be a Joyfully Curly® client for more than 1 year and receive at least two services per year. Established clients are eligible to receive a cash discount on services.
Q: When is the salon open?
A: Joy takes appointments Tuesday through Saturday.
Q: How do I make an appointment?
A: Using the "Book an Appointment" tab. You can also call for an appointment, but please be aware she is often with clients and not available to take phone calls immediately. If you leave a message, she will get back with you to schedule your appointment.
Q: Where is the salon located?
A: Joyfully Curly® is located in Beauty and Body Rituals Salon, conveniently located near the intersection of Monroe Road and Sharon Amity. The salon is at the corner of Sharon Amity and Lantana Road. Turn onto Lantana and park in the gravel lot behind the salon.
Q: What forms of payment does Joyfully Curly® accept?
A: We accept cash, Visa, Mastercard, or a personal check (established clients only).
Q: How long will the initial appointment and cut take?
A: Normally, an initial consultation, cut, and style takes about an hour and a half.
Q: What is the Curl 'tween Cut?
A: The ideal option for:
Q: How do I know if the Joyfully Curly® process is right for me?
A: If your curls are dry, unruly, and prone to frizz, then the process could be right for you. By harnessing the power of water, instead of chemicals like sulfates and silicone, your curls can find their natural beauty. The basic curly hair process is right for you if you are ready to stop subjecting your hair to the harsh pattern of coating it in silicone to try and prevent frizz and then having to strip it with sulfates to remove the silicone. It is NOT right for you if you are unwilling to give up your silicone, sulfates, and heavy oily hair products. Joy’s goal is to get your curls looking their absolute best. The cleansing, conditioning, and styling are just as important as the actual cut!
Q: Do I have to use the Deva product line?
A: Not necessarily. However, for the best results, you must use products that are ‘curly girl compliant’, meaning they do not contain sulfates, silicones, or other non-water soluble chemicals that cause build up on your hair. Joy recommends the Deva or Curly World LLC products because they have been proven as silicone and sulfate free. There are other products you can use, but you’ll need to carefully read the ingredients to make sure they don’t contain any of the above chemicals. "Curly Girl Handbook" ** by Lorraine Massey has a helpful list of ingredients to avoid and can guide you if you choose to use products outside of the Deva line. This list does NOT, however, cover the issue of way too much or way too many natural oils or butters which can also render a product NOT water soluble. (see next question).
**Joyfully® Curly is an Amazon Affiliate, which means that with no extra cost to you, we receive a small commission when you click on/purchase something from a link on this website. Thank you for supporting me! -Joy
Q: Is Joy affiliated with Deva & Devachan?
A: Not officially. Deva trained stylists are listed on the Deva website but are independent from the corporation and the salons. They receive no commissions directly from the corporation, Deva products are purchased by the stylist directly from beauty supply distributors like any other product line.
Q: What does water soluble/curly girl compliant products mean?
A: This is probably the number one most confusing and misunderstood aspect in the care of curls. Water solubility is the ability of the products to rinse away by cleansing without the use of soaps...sodium laurel sulfates. The words sulfate free on the label does not assure that other forms of it are not present--read the actual ingredients on the BACK of the products.
Water soluble and natural or organic are not the same. Too much "natural" oils/butters can cause the same waterproof build up on the hair as chemicals such as silicones, dimethicones, parabens, etc. and prevent hydration of curls.
You can always check your product by mixing it with water to see if it mixes, or stays separate, from the water. Check the photos below.
A: You should make sure your hair is ‘curly girl compliant’ before you come in for your first appointment. Discontinue use of any silicone or sulfate hair products, and anything that contains oils at least 2 weeks prior to the appointment to make sure your hair is in good shape for the cut. ** Joy recommends the Deva Curl (original label) and Curly World product lines. Make sure your hair is air dried in its natural wave pattern the day of the appointment. It’s also HIGHLY recommended that you read Curly Girl by Lorraine Massey to become familiar with the basic curly hair philosophy and process.
**Please discontinue use of shea moisturizing products. They tend to build up and sit on the top of hair and make getting the true curly cut difficult.
Q: Help! I’ve been following the curly hair process, but my hair still feels like it has build up?
A: Baking Soda Cleanse. Silicones and heavy oils can really stick around! Even when you’re careful, products that contain silicone or other buildup chemicals can find their way into your hair. Sunscreen, bug spray, and body lotions can all get absorbed by your hair and cause problems. Or maybe you couldn’t resist trying the newest ‘miracle’ curl product and now have a sticky, gooey mess that just won’t rinse out. The Deva cleansers work great for normal day to day cleansing, but if you need a deep clean, follow this easy remedy:
Combine 1 Tbsp. baking soda and 1 cup water (just hot enough to dissolve the baking soda) Stir to combine. Spray, pour or squeeze over your dry curls until saturated. Don’t be alarmed if you hear a hissing or sizzling noise, this is the just the sound of the baking soda neutralizing the build up. Allow to sit 3-4 minutes then rinse out well and follow with normal product routine. You may need to repeat this process if the build up is really heavy.
Q: How do I tell when my hair is hydrated?
A: Start by removing all old products with the baking soda cleanse..make sure the baking soda is fresh and you may need to repeat depending on the type of coating build up. Curls that have been cleansed without soap & only water soluble products should:
- Be mostly tangle free and relatively smooth when soaked with water BEFORE any cleanser or conditioner is applied. In other words, you can run your fingers from your scalp gently to the ends with very little resistance.
- Should get smoother, softer, and "squish" as your products are applied indicating hydration is being achieved.
- Should never need a comb or brush- just gentle fingers.
- Are naturally well defined when wet.
Q: How long does it take to get an appointment?
Approximately two weeks for weekday appointments, Tuesday - Friday. If a Saturday appointment the wait is closer to 6 weeks. Joy has more flexibility for weekdays, between the hours of 11a-4:30p.
Q: What can I expect at my first appointment?
A: Joy will initially consult with you and examine your curls. She’ll listen to your specific curl concerns and what kind of cut you’re looking for. After the consultation, Joy will cut your hair while dry, shaping and sculpting your curls so they fall with your natural pattern. After the cut, your hair will be cleansed, conditioned, and styled using the Deva product line. Joy will then dry your hair using a bonnet or diffuser and then do a quick check of the final cut to make any last adjustments. You’ll leave your appointment with fully styled, gorgeous curls!
Q: How do I become an Established Client?
A: To become an Established Client you must be a Joyfully Curly® client for more than 1 year and receive at least two services per year. Established clients are eligible to receive a cash discount on services.
Q: When is the salon open?
A: Joy takes appointments Tuesday through Saturday.
Q: How do I make an appointment?
A: Using the "Book an Appointment" tab. You can also call for an appointment, but please be aware she is often with clients and not available to take phone calls immediately. If you leave a message, she will get back with you to schedule your appointment.
Q: Where is the salon located?
A: Joyfully Curly® is located in Beauty and Body Rituals Salon, conveniently located near the intersection of Monroe Road and Sharon Amity. The salon is at the corner of Sharon Amity and Lantana Road. Turn onto Lantana and park in the gravel lot behind the salon.
Q: What forms of payment does Joyfully Curly® accept?
A: We accept cash, Visa, Mastercard, or a personal check (established clients only).
Q: How long will the initial appointment and cut take?
A: Normally, an initial consultation, cut, and style takes about an hour and a half.
Q: What is the Curl 'tween Cut?
A: The ideal option for:
- a returning client
- when you don’t need an all-over cut
- trimming across the bottom or maintaining bangs
- removing damaged sections of old hair color, relaxer or other chemicals
- the client who likes to maintain a shorter look
- transitioning from one style to another
- problem areas which get too big or too flat
- keep curls looking fine without major changes
Q: How do I know if the Joyfully Curly® process is right for me?
A: If your curls are dry, unruly, and prone to frizz, then the process could be right for you. By harnessing the power of water, instead of chemicals like sulfates and silicone, your curls can find their natural beauty. The basic curly hair process is right for you if you are ready to stop subjecting your hair to the harsh pattern of coating it in silicone to try and prevent frizz and then having to strip it with sulfates to remove the silicone. It is NOT right for you if you are unwilling to give up your silicone, sulfates, and heavy oily hair products. Joy’s goal is to get your curls looking their absolute best. The cleansing, conditioning, and styling are just as important as the actual cut!
Q: Do I have to use the Deva product line?
A: Not necessarily. However, for the best results, you must use products that are ‘curly girl compliant’, meaning they do not contain sulfates, silicones, or other non-water soluble chemicals that cause build up on your hair. Joy recommends the Deva or Curly World LLC products because they have been proven as silicone and sulfate free. There are other products you can use, but you’ll need to carefully read the ingredients to make sure they don’t contain any of the above chemicals. "Curly Girl Handbook" ** by Lorraine Massey has a helpful list of ingredients to avoid and can guide you if you choose to use products outside of the Deva line. This list does NOT, however, cover the issue of way too much or way too many natural oils or butters which can also render a product NOT water soluble. (see next question).
**Joyfully® Curly is an Amazon Affiliate, which means that with no extra cost to you, we receive a small commission when you click on/purchase something from a link on this website. Thank you for supporting me! -Joy
Q: Is Joy affiliated with Deva & Devachan?
A: Not officially. Deva trained stylists are listed on the Deva website but are independent from the corporation and the salons. They receive no commissions directly from the corporation, Deva products are purchased by the stylist directly from beauty supply distributors like any other product line.
Q: What does water soluble/curly girl compliant products mean?
A: This is probably the number one most confusing and misunderstood aspect in the care of curls. Water solubility is the ability of the products to rinse away by cleansing without the use of soaps...sodium laurel sulfates. The words sulfate free on the label does not assure that other forms of it are not present--read the actual ingredients on the BACK of the products.
Water soluble and natural or organic are not the same. Too much "natural" oils/butters can cause the same waterproof build up on the hair as chemicals such as silicones, dimethicones, parabens, etc. and prevent hydration of curls.
You can always check your product by mixing it with water to see if it mixes, or stays separate, from the water. Check the photos below.
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In the photo to the left, the product did not mix, which tells you it won't work the best on curly hair. The one to the right was the glass with product that didn't mix either, and even the dishwasher did not clean the cup. That would create some significant build up, and wouldn't moisturize hair effectively.
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Hair Dryer w/ Diffuser
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Microfiber Towel
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Cleanser & Condition
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