Frequently Asked Questions
Q: How should I prepare for my appointment?
A: You should make sure your hair is ‘curly girl compliant’ before you come in for your first appointment. Discontinue use of any silicone or sulfate hair products at least 2 weeks prior to the appointment to make sure your hair is in good shape for the cut. Joy recommends the Deva product line, it’s available at the salon, at local beauty shops, and online. Make sure your hair is air dried in its natural wave pattern the day of the appointment. It’s also HIGHLY recommended that you read Curly Girl by Lorraine Massey to become familiar with the basic curly hair philosophy and process.
Q: What can I expect at my first appointment?
A: Joy will initially consult with you and examine your curls. She’ll listen to your specific curl concerns and what kind of cut you’re looking for. After the consultation, Joy will cut your hair while dry, shaping and sculpting your curls so they fall with your natural pattern. After the cut, your hair will be cleansed, conditioned, and styled using the Deva product line. Joy will then dry your hair using a bonnet or diffuser and then do a quick check of the final cut to make any last adjustments. You’ll leave your appointment with fully styled, gorgeous curls!
Q: How do I become an Established Client?
A: To become an Established Client you must be a Joyfully Curly client for more than 1 year and receive at least two services per year. Established clients are eligible to receive a cash discount on services.
Q: When is the salon open?
A: Joy takes appointments Tuesday through Saturday.
Q: How do I make an appointment?
A: Email is the best way to make an appointment with Joy (firstname.lastname@example.org). You can also call for an appointment, but please be aware she is often with clients and not available to take phone calls immediately. If you leave a message, she will get back with you to schedule your appointment.
Q: Where is the salon located?
A: Joyfully Curly is located in Beauty and Body Rituals Salon, conveniently located near the intersection of Monroe Road and Sharon Amity. The salon is at the corner of Sharon Amity and Lantana Road. Turn onto Lantana and park in the gravel lot behind the salon.
Q: What forms of payment does Joyfully Curly accept?
A: We accept cash, Visa, Mastercard, or a personal check (established clients only).
Q: How long will the initial appointment and cut take?
A: Normally, an initial consultation, cut, and style takes about an hour and a half.
Q: How do I know if the Joyfully Curly process is right for me?
A: If your curls are dry, unruly, and prone to frizz, then the process could be right for you. By harnessing the power of water, instead of chemicals like sulfates and silicone, your curls can find their natural beauty. The basic curly hair process is right for you if you are ready to stop subjecting your hair to the harsh pattern of coating it in silicone to try and prevent frizz and then having to strip it with sulfates to remove the silicone. It is NOT right for you if you are unwilling to give up your silicone, sulfates, and heavy oily hair products. Joy’s goal is to get your curls looking their absolute best. The cleansing, conditioning, and styling are just as important as the actual cut!
Q: Do I have to use the Deva product line?
A: Not necessarily. However, for the best results, you must use products that are ‘curly girl compliant’, meaning they do not contain sulfates, silicones, or other non-water soluble chemicals that cause build up on your hair. Joy recommends the Deva products because it is the only full line of hair products that is always silicone and sulfate free. There are other products you can use, but you’ll need to carefully read the ingredients to make sure they don’t contain any of the above chemicals. "Curly Girl Handbook" ** by Lorraine Massey has a helpful list of ingredients to avoid and can guide you if you choose to use products outside of the Deva line. This list does NOT, however, cover the issue of way too much or way too many natural oils or butters which can also render a product NOT water soluble. (see next question).
**Joyfully Curly is an Amazon Affiliate, which means that with no extra cost to you, we receive a small commission when you click on/purchase something from a link on this website. Thank you for supporting me! -Joy
Q: What does water soluble/curly girl compliant products mean?
A: This is probably the number one most confusing and misunderstood aspect in the care of curls. Water solubility is the ability of the products to rinse away by cleansing without the use of soaps...sodium laurel sulfates. The words sulfate free on the label does not assure that other forms of it are not present--read the actual ingredients on the BACK of the products.
Water soluble and natural or organic are not the same. Too much "natural" oils/butters can cause the same waterproof build up on the hair as chemicals such as silicones, dimethicones, parabens, etc. and prevent hydration of curls.
Q: Help! I’ve been following the curly hair process, but my hair still feels like it has build up?
A: Silicones and too many oils can really stick around! Even when you’re careful, products that contain silicone or other buildup chemicals can find their way into your hair. Sunscreen, bug spray, and body lotions can all get absorbed by your hair and cause problems. Or maybe you couldn’t resist trying the newest ‘miracle’ curl product and now have a sticky, gooey mess that just won’t rinse out. The Deva cleansers work great for normal day to day cleansing, but if you need a deep clean, follow this easy remedy:
Combine 1 Tbsp. baking soda and 1 cup water( just hot enough to dissolve the baking soda) Stir to combine. Spray, pour or squeeze over your curls until saturated. Don’t be alarmed if you hear a hissing or sizzling noise, this is the just the sound of the baking soda neutralizing the build up. Allow to sit 3-4 minutes then rinse out and follow with normal product routine. You may need to repeat this process if the build up is really heavy.
Q: How do I tell when my hair is hydrated?
A: Start by removing all old products with the baking soda cleanse..make sure the baking soda is fresh and you may need to repeat depending on the type of coating build up. Curls that have been cleansed without soap & only water soluble products should:
- Be mostly tangle free and relatively smooth when soaked with water BEFORE any cleanser or conditioner is applied. In other words, you can run your fingers from your scalp gently to the ends with very little resistance.
- Should get smoother, softer, and "squish" as your products are applied indicating hydration is being achieved.
- Should never need a comb or brush- just gentle fingers.
- Are naturally well defined when wet.
Q: What is the Curl 'tween Cut?
A: The ideal option for:
- a returning client
- when you don’t need an all-over cut
- trimming across the bottom or maintaining bangs
- removing damaged sections of old hair color, relaxer or other chemicals
- the client who likes to maintain a shorter look
- transitioning from one style to another
- problem areas which get too big or too flat
- keep curls looking fine without major changes
Q: Is Joy affiliated with Deva & Devachan?
A: Not officially. Deva trained stylists are listed on the Deva website but are independent from the corporation and the salons. They receive no commissions directly from the corporation, Deva products are purchased by the stylist directly from beauty supply distributors like any other product line.